Satisfaction & Loyalty Research

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Training Evaluation Research - TRAIN©

Improve the effectiveness of the education you provide.

As the key asset to your company, your employees create the products, serve the customers and carry out your company image as a whole. Investing in their education is investing in the future. But how can you measure the effects of your educational programme? How can you tell if the courses you offer meet the expectations of participants and render the results you desire? MetrixLab gives you the answers with TRAIN© and helps you improve your training effectiveness.

Outline

MetrixLab's TRAIN© research is designed to evaluate comprehensively and directly any training or course you provide for your employees. TRAIN© enables you to determine structurally and cost-efficiently the effects of the various courses you offer and, equally important, realize sustainable improvements.

By means of short, inviting and fun surveys, TRAIN© measures participants' expectations, experiences and consequential behaviour at preset intervals – that is, before and after each course or training. This method provides you with every opportunity to improve the design, content and effectiveness of your educational proposition.

Methodology and setup

TRAIN© is usually divided into two stages of measurement. The first measurements take place before the training and deal with the current non-influenced ideas and opinions your employees have on the topic at hand. They provide you with a clear notion of their views, while at the same time allowing you to define and refine your goals for the training in question.

Directly following the training, we present the participating employees with a second survey. The techniques we use provoke the participants to share their thoughts and provide you with qualitative feedback as well as input for your upcoming trainings. By means of follow-up surveys over a certain amount of time, we measure the residual effects of the training and any adaption of the learnings in practice. Thus, we can accurately estimate the direct effects of your communication efforts in the training so you will know exactly how to refine and accentuate your message and improve the effectiveness of your training setups in the future.

Your benefits

With MetrixLab's TRAIN©, you will gather the insight to improve the performance of the individual courses or training you offer your employees, to your benefit as well as theirs. MetrixLab offers you

  • an effective way to evaluate the effects of your educational proposition with regard to the development of knowledge, attitude and behaviour of your participants through time.
  • an in-depth view in the development of preset KPI's of the various courses.
  • clear-cut and actionable recommendations for your entire programme.

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